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Personal Injury Collections

Specialized collections for personal injury cases — lien tracking, attorney coordination, and maximum recovery for medical offices.

92%

Recovery Rate

$8.5M

PI Revenue Recovered

35 Days

Avg Collection Time

Overview

Our Personal Injury Collections service is purpose-built for medical offices that treat personal injury patients. We understand the unique challenges of PI billing — from lien filing and tracking to attorney coordination, settlement negotiations, and balance recovery. Our dedicated PI collections team ensures your office gets paid for every service rendered, whether through insurance, attorney liens, or direct patient responsibility. We maintain persistent follow-up with law firms, adjusters, and patients throughout the life of each case, so no dollar is left on the table.

“We were writing off thousands in PI cases every month. Polaris recovered nearly all of it and built a system that keeps our PI revenue flowing.”

Dr. Michael Torres

Owner, Premier Injury & Rehab Center

What We Deliver

Lien Filing & Tracking

Timely filing of medical liens with systematic tracking through case resolution and settlement disbursement.

Attorney Coordination

Direct communication with personal injury attorneys to track case status, settlement timelines, and payment schedules.

Insurance Billing

Billing MedPay, PIP, and third-party liability carriers with aggressive follow-up on unpaid and underpaid claims.

Settlement Negotiation

Expert negotiation to maximize your recovery from settlement proceeds when reductions are requested.

Patient Balance Recovery

Structured outreach for patient-responsible balances with payment plans and persistent follow-up.

Case Status Reporting

Real-time dashboards showing case status, lien amounts, expected recovery, and aging by attorney and patient.

Our Process

Portfolio Analysis

We review your PI patient accounts, lien positions, attorney relationships, and outstanding balances.

Lien & Billing Setup

Liens are filed, insurance claims submitted, and attorney communication protocols established.

Active Recovery

Our team pursues every dollar through insurance follow-up, attorney coordination, and patient outreach.

Settlement & Reporting

We track cases through settlement, negotiate reductions when needed, and provide detailed recovery reports.

Ready to Get Started?

Let's discuss how our Personal Injury Collections can deliver measurable results for your organization. Our team is ready to help.

Get in Touch